FAQs

Find answers to common questions about our 925 sterling silver chains and jewellery findings, including ordering process, bulk enquiries, shipping details, and general product information.

As a trusted 925 sterling silver supplier in India, we aim to provide clear and transparent information to help jewellery makers and resellers shop with confidence.

Frequently Asked Questions

Do you sell 925 silver findings in retail?
Yes. You can buy from 1 piece onwards. No MOQ is required.
Are your products real 925 sterling silver?
Yes ,All our silver products are made from genuine 925 sterling silver. We maintain strict quality standards to ensure purity and durability. If you need bulk purchase confirmation or details, you can contact us directly on WhatsApp.
Do you offer bulk discounts?
Yes We provide automatic bulk discounts based on quantity. The discount is applied automatically in your cart. The more you buy, the more you save.
Is Cash on Delivery (COD) available?
Yes, COD is available on selected orders within India 🇮🇳 However: *COD may require order verification. *COD availability depends on your location and order value.
How long does shipping take?
Orders are usually processed within 1–2 working days. Delivery time: Metro cities: 3–5 working days Other locations: 4–7 working days You will receive tracking details once your order is shipped.
Do you provide wholesale pricing?
Yes ✔ We offer: Factory-direct pricing Special bulk rates Custom wholesale deals for jewellery businesses For large quantity orders, please contact us directly for the best rates.
Can I return or exchange my order?
We accept returns only in case of: Damaged items Wrong product received Please contact us within 48 hours of delivery with proper photos. Custom or bulk orders may not be eligible for return.
How can I contact customer support?
You can reach us through: 📞 Phone 💬 WhatsApp 📧 Email Our team is happy to assist you with product details, bulk pricing, or order queries.
Are your prices inclusive of GST?
GST details are provided as per applicable rules. If you require a GST invoice, please provide your GST number at checkout.
Can I place a custom order?
Yes 👍 If you require specific chain lengths, bulk quantities, or custom supply, contact us directly to discuss your requirements.

Frequently Asked Questions

Common questions from jewelry makers, resellers & small businesses

Do you sell 925 sterling silver findings in retail quantity?

Yes. You can buy from 1 piece onwards. There is no minimum order quantity. We focus on retail-friendly pricing for small sellers and creators.

Are your products real 925 sterling silver?

Yes ,All our silver products are made from genuine 925 sterling silver. We maintain strict quality standards to ensure purity and durability. If you need bulk purchase confirmation or details, you can contact us directly on WhatsApp.

Do you offer bulk discounts?

Yes 💰 We provide automatic bulk discounts based on quantity. The discount is applied automatically in your cart. The more you buy, the more you save.

Is Cash on Delivery (COD) available?

Yes, COD is available on selected orders within India 🇮🇳 However: *COD may require order verification. *COD availability depends on your location and order value.

How long does shipping take?

Orders are usually processed within 1–2 working days. Delivery time: Metro cities: 3–5 working days Other locations: 4–7 working days You will receive tracking details once your order is shipped.

Do you provide wholesale pricing?

Yes ✔ We offer: Factory-direct pricing Special bulk rates Custom wholesale deals for jewellery businesses For large quantity orders, please contact us directly for the best rates.

Can I return or exchange my order?

We accept returns only in case of: Damaged items Wrong product received Please contact us within 48 hours of delivery with proper photos. Custom or bulk orders may not be eligible for return.

How can I contact customer support?

You can reach us through: 📞 Phone 💬 WhatsApp 📧 Email Our team is happy to assist you with product details, bulk pricing, or order queries.

Are your prices inclusive of GST?

GST details are provided as per applicable rules. If you require a GST invoice, please provide your GST number at checkout.

Can I place a custom order?

Yes 👍 If you require specific chain lengths, bulk quantities, or custom supply, contact us directly to discuss your requirements.